Welcome to our FAQ page! Here you will find answers to frequently asked questions about our tours. We have compiled this page to provide you with quick and comprehensive help. If you have any further questions, please do not hesitate to contact us. We are at your disposal and look forward to helping you.

Tickets and Prices (2)

Where do I book my tours?
You can either book our tours online or buy them on site. If you would like to purchase tickets on site, please reserve seats in advance by phone or email citycircle@deutschebahn.com.
What payment options are available?
You have the option of paying online with PayPal or credit card. For payments on site, we accept cash, EC cards and credit cards.

Comfort & equipment (2)

Can I take my dog with me?
Pets are not permitted, with the exception of guide dogs for the blind (rehabilitation dogs).
How much luggage can I take with me?
Hand luggage and larger items of luggage are permitted on the Potsdam Sanssouci Tour. This is only possible to a limited extent on the Lightliner and Christmas Lights Tour. Please enquire and we will check the bus model used for the tour.